Shipping Policy

Free shipping on all orders

 

Free shipping is available only to the following 33 provinces and areas in the Philippines:

Abra, Albay, Apayao, Aurora, Bataan, Batanes, Batangas, Benguet, Bulacan, Cagayan, Camarines Norte, Camarines Sur, Catanduanes, Cavite, Ifugao, Ilocos Norte, Ilocos Sur, Isabela, Kalinga, Laguna, La Union, Masbate, Metro Manila, Mountain Province, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Quezon, Quirino, Rizal, Sorsogon, Tarlac, and Zambales.

Please note: We currently do not ship to areas outside the 33 provinces and areas listed above.

 

How long does it take for delivery?

Delivery usually takes 3–5 business days, except for pre-sale products.

Which countries do you ship to?

 

We currently ship only within the Philippines, and only to the areas listed above. Customers in other countries should place orders through their respective BLUETTI websites.

How will my delivery be shipped?

 

Orders are shipped via GO21, our logistics partner for BLUETTI product deliveries.

I ordered more than one item. Will they all be delivered at the same time?

 

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

 

Unfortunately, we cannot change the delivery address once your order is in transit.

 

What do I need to do when I received a different product than what I ordered?

 

Please contact customer support at

 

Pre-sale: sale-ph@bluettipower.com

 

After-sale: support-ph@bluettipower.com